mC
musa C
1 reviews | Active since Mar 2018
10 Aug 2022, 12:35
Disgusting service
I paid my rain simcard 3rd day now still not working I keep on calling to rlbe reconnect no one is bothering to assist every agent who answer a phone they escalating the complain but nothing happen yet I paid and im spending on airtime calling calling calling and sendinh emails they dont even bother to call you back nor reply emails except auto reply. Disgusting
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
10 Aug 2022, 12:48Hi Musa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply10 Aug 2022, 12:48
Official
Hi Musa
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
mC
musa C's updateReviewer Update
12 Aug 2022, 12:20Unfortunately Rain as service provider still failing to provide the service that they should be providing as service providers.
Its 5 days today I I paid for service and still haven't get it. I spoke with more than 14 support urgent 1 supervisor still no help at all Ive spend more than 300 Airitme contacting them no one call back or anything .it seems like everyone is clueless not sure what to do they have no direct line to certain departments that should be connecting my network. This is really unacceptable. I'm truly frustrated.
I just want my refund I'll be very happy to throw away their simcard. Can I get my refund back I'll look else for service.
Its 5 days today I I paid for service and still haven't get it. I spoke with more than 14 support urgent 1 supervisor still no help at all Ive spend more than 300 Airitme contacting them no one call back or anything .it seems like everyone is clueless not sure what to do they have no direct line to certain departments that should be connecting my network. This is really unacceptable. I'm truly frustrated.
I just want my refund I'll be very happy to throw away their simcard. Can I get my refund back I'll look else for service.
mC
musa C's update12 Aug 2022, 12:20
Reviewer Update
Unfortunately Rain as service provider still failing to provide the service that they should be providing as service providers.
Its 5 days today I I paid for service and still haven't get it. I spoke with more than 14 support urgent 1 supervisor still no help at all Ive spend more than 300 Airitme contacting them no one call back or anything .it seems like everyone is clueless not sure what to do they have no direct line to certain departments that should be connecting my network. This is really unacceptable. I'm truly frustrated.
I just want my refund I'll be very happy to throw away their simcard. Can I get my refund back I'll look else for service.
Its 5 days today I I paid for service and still haven't get it. I spoke with more than 14 support urgent 1 supervisor still no help at all Ive spend more than 300 Airitme contacting them no one call back or anything .it seems like everyone is clueless not sure what to do they have no direct line to certain departments that should be connecting my network. This is really unacceptable. I'm truly frustrated.
I just want my refund I'll be very happy to throw away their simcard. Can I get my refund back I'll look else for service.