K
Khanyi

1 reviews | Active since Apr 2021

03 Oct 2022, 12:54

Disgusting Service

Disgusting customer service...It's been the most traumatizing experience to deal with this company and they never return any of the emails sent to their support. When you call they never know how to help, and they never have been helpful. Quick to cut off the service, never follow up on their clients and agents never know how to help. I've been extremely traumatized by the service I'm getting it is absolutely disgusting and ******** to have a company where you don't have humans to help you with any queries, but when purchasing they will contact you midnight if they must. Send an email, and nobody calls back.

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Replies (2)
Rain
Rain's reply03 Oct 2022, 12:56
Official
Hi Khanyi.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
K
Khanyi's update03 Oct 2022, 13:26
Reviewer Update
Payment was made via my mobile app on the 1 October, where does that payment go..