DISGUSTING service and coverage

I had a lady on the phone because I had to call you as no one responds to tickets. She tried to do this and I do NOT have an option to select SA only where required. She said she would call me back and it's been over a week with no call back.
You telling me this means jack ****.
Your service is DISGUSTING!!! End of story. I will never recommend you to anyone. I have nothing but bad things to say about Rain.
You very quick to call when the sale is happening and thereafter you couldn't give a **** about your PAYING customers. As long as you get your money every month you don't give a f@#k about service. DISGUSTING. end of discussion

They can fetch their router the day they come out. It's a piece of **** anyway. Please advise them to fetch the router and just leave. I do not want the assistance only once I came to hello Peter do you get service. Whatever!!!! Collect router and LEAVE!!!!

Well don't send anyone to my house to assists. Too little too late.
Arrange for courier to collect at the end of the month as I guarantee I won't get a refund for the rest of the month like I had to pay in advance when I got the damn router if I do an immediate cancelation.
Ensure they are here on the last working day to collect your **** product

I suggest Rain refund the money they just took off my account. How dare you debit my account of ANY damn amount. You guys are ****ing thrives. If you do not put reverse the amount you just debited me, I will be reporting it as ***** and reporting you to the police. You have until 12pm for that money to be reversed back into my account. You guys are ****ing disgusting. How dare you!!!!!!
I do not care if it is R1 or R1000, you best reverse that charge before I escalate this

So where is my money??? It has NOT been reversed!!!! I am going to report it as ***** and escalate this further if my money is not refunded back into my account by 12pm LATEST today!!!! ****ing ******* you all are.
Give me my money back!!!!!!!