AK
Albetina K
1 reviews | Active since Nov 2012
09 Sept 2025, 19:45
Disgusting service
Very unprofessional service after waiting for more than 4 working days for my router they tell me they cannot trace my delivery because it is with the courier company what nonsense is that. They were quick to get me to pay the prorata but they cannot deliver. The network is a nightmare and I have been logging calls but no help. Tne call center consultant could hardly speak English with an Indian accent I struggled to follow the conversation.
Do not sign up for this **** service I have suffered double.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
10 Sept 2025, 10:23Hi Albetina
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Sept 2025, 10:23
Official
Hi Albetina
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
