NR
Nicolene R
1 reviews | Active since Dec 2019
29 Sept 2020, 20:10
Disgusting service
Bought a R500 bundle and received very slow internet. We asked for a refund(which they advertise that you get your full value of money back if you are not happy with your purchase) and no one has gotten back to us ... absolutely terrible money making scheme.
DO NOT BUY ANYTHING FROM THEM.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Oct 2020, 11:44Hi Nicolene R
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply01 Oct 2020, 11:44
Official
Hi Nicolene R
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
NR
Nicolene R's updateReviewer Update
02 Oct 2020, 12:39No, I keep phoning Rain's number on the website and someone deliberately dismisses my calls. I have phoned over 15 times in 5 days.
I want my refund and I want it now.
This is money I was relying on and need and no one has answered any of my 7 emails.
You don't even have my details, but you're 'looking into it'???
I want my refund and I want it now.
This is money I was relying on and need and no one has answered any of my 7 emails.
You don't even have my details, but you're 'looking into it'???
NR
Nicolene R's update02 Oct 2020, 12:39
Reviewer Update
No, I keep phoning Rain's number on the website and someone deliberately dismisses my calls. I have phoned over 15 times in 5 days.
I want my refund and I want it now.
This is money I was relying on and need and no one has answered any of my 7 emails.
You don't even have my details, but you're 'looking into it'???
I want my refund and I want it now.
This is money I was relying on and need and no one has answered any of my 7 emails.
You don't even have my details, but you're 'looking into it'???