DISGUSTING SERVICE!!

You guys better resolve this, the frustration you are causing me is inconveniencing, I want this matter resolved by end of the week!

THIS IS AN ABSOLUTE LIE!, WHAT DATE DID THIS HAPPEN? WHAT TIME WAS THIS? I HAVE NEVER BEEN CONTACTED BY MY DUIDING MANAGER ABOUT ANY OF THESE CLAIMS, SO YOU GUYS ARE NOT ONLY FAILURE TO DELIVER THE SERVICE BUT YOU LIE TOO? I AM GOING TO ESCALATE THIS MATTER TO THE OMBUDSMAN. YOUR TECHNICIAN AND CONSULTANT FAILED TO HONOUR THEIR COMMITMENT AND NOW YOU GUYS ARE COMING UP WITH STORIES, YOU EITHER COME AND GET YOUR PATHETIC ROUTER AND I BE GLAD TO SUBSCRIBE TO ANOTHER RELIABLE NETWORK, WHAT A NONSENSE YOU GUYS ARE!

Dear Rain Call Centre Supervisor that called yesterday at 10:53!
You have advised that the technician has been assigned to me for an immediate response to come and optimize my router, can you specifically indicate as to what time I can expect this so called technician?. I shall hope this will not be like the incident of Monday; Tuesday and Thursday where arrangements were made for me to stay home all day expecting a ghost of a technician that never pitched, an incident whereby you later came back to lie that the technician was refused access to the build to install whereas nobody pitched and an incident where the consultant called to say "Maám I am so sorry, I will personally call you first thing in the morning to follow up and never did". Should nothing happen again today, kindly note I will escalate this issue to your mother company to let them know just how *********** you are!. I don't care how independent contractor you may be or whatsoever but I will have you known for your incompetence and frustration you cause us as customers!

Noted, I shall await to hear from you, because the connection has been buffering since yesterday.

DEAR RAIN!
IT IS NOW 15:14 WITH NO SIGN OF COMING TECHNICIAN.I WAS PRIVATELY SENT A TEXT TO MY PHONE WHICH MY RESPONSE WAS NEVER BOTHERED TO BE READ. IT IS SUCH A DISPECABLE ACT TO BE CONDUCTING BUSINESS IN THIS MANNER AND I HOPE THAT PEOPLE CAN READ THIS REVIEW TREND AND MAKE WISE DECISIONS BEFORE THEY CONSIDER SUBSCRIBING TO YOU. YOU ARE NOT CUSTOMER ORIENTATED WHEN IT COMES TO SOLVING THEIR PROBLEM, YOU HAVE INCOMPITENT STAFF THAT INCLUDES YOUR TECHNICIANS AND YOU LIE TOO TO COVER UP YOUR INCOMPETENCE. I DO NOT HAVE ANYTHING NICE TO SAY ABOUT YOU. YOU HAVE BEEN FRUSTRATING ME FROM THE BEGINING OF MY QUERY TILL NOW IT IS STILL NOT RESOLVED. I SHALL NOW REST THIS, CANCEL MY SUBSCRIPTION BY THE 01/06/2024, DO NOT SEND ME ANOYING MESSAGES TO MY PHONE TO REMIND ME OF PAYMENT BECAUSE THEN OMBUDS WILL GET TO HEAR ABOUT YOU!. YOU HAVE PROVEN TO BE SHOWING INTEREST IN MAKING MONEY AND PROFITS AND FAIL DISMALLY AT RESOLVING CLIENTS INTERNET AND CONNECTION CAUSED BY YOUR PROVISION. DO NOT BOTHER TO RESPOND TO THIS MESSAGE, JUST ENSURE YOU CANCEL MY SUBSCRIPTION IN THE NEW MONTH, Including you Marshal, do not bother to send a text in response to the receipt of your message after I have responded and you did not reply.

WHATEVER!, I WILL LOOK FOR SOMETHING ELSE.

The nerve you got Rain!, to be in touch whereas I have been in touch for a week yet you failed to resolve my problem and you **** about coming to fix the network problem.