Disgusting Service

On the 1 of September 2023 I have called and reported to Rain that my Router has been ****** and was told that their investigating department will call me, I have the reference number till today they have been calling and their Team Leader is so RUDE and is so adamant that they have called us for feedback, Rain lies a lot and now we don’t have Internet, they really don’t have any sense of urgency at all. It’s really disgusting and they will expect their next payment especially they are good with send messages with that.