Disgusting Service

First of all i think having a one star rating is still too much they deserve a zero. Last week wednesday i placed an order for the R250pm uncapped internet for 19 hours i set the data usage limit to zero. Now the next day after i purchased the order i called into the call centre to verify if i have purchased the correct deal and the agent confirmed it was correct , i was extremely exited got my sim car on the friday and the night i was on the intenet and was quite impressed and even recommended 3 customers. Until i have called in yesterday saying that my internet is not working and i knew the free 7 day trail period have finished. The agent told me over the phone that i am on a prepayment plan and that i exeeded my data limit and owe them R500 this far for using 5 gigs. I told her that i am not paying that and that i have agreed and confirmed by the previous agent that my plan is uncapped for R250pm. The agent have escalated this and advised this will be fixed withing 4 hours its been 10 hours now and yet this is not resolved. I have send this issue to the support team and i got an inc number and advised them if this is not being fixed i will be handing it over to the attony's as the company are missleading people and a bridge to contract. I will be sueing the company. For people having same issues stand up and take action dont accept things as they are as we as customer have our rights. I have been working for a internet service provider so i know how business works and i have never ever came accross to something such as this its really pathetic.