BD
Bernadette D

1 reviews | Active since Dec 2021

15 Nov 2022, 10:02

Disgusting service.

If I could give NO stars I would! We have had internet connection problems for the last 2 weeks now. I think it is DISGUSTING and VERY unprofessional that your clients are the ones that need to keep calling YOU for an update. Every time we call we are told the same **** "they are doing maintenance on the towers" FOR 2 DAMN WEEKS......come on!!!!! how slow or how often are the guys even working on the "problem". You are going to lose customers and you clearly don't care!! Worst service EVER!!

0
Replies (4)
Rain
Rain's reply15 Nov 2022, 10:23
Official
 Hi  Bernadette 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
BD
Bernadette D's update15 Nov 2022, 10:26
Reviewer Update
That's what we have heard the last 2 weeks. Will believe it when it actually happens!!
BD
Bernadette D's update15 Nov 2022, 10:30
Reviewer Update
How can it take 2 WEEKS that is impossible!!! Is there only 1 person working on all of them????
BD
Bernadette D's update15 Nov 2022, 12:16
Reviewer Update
Didn't work