GH
Gregory H

1 reviews | Active since Dec 2020

28 Jan 2023, 17:59

Disgusting Rain Internet

From the word go this isp is terrible, took forever to get registered (rica'd) which failed and they couldn't be bothered to sms me or contact me to fix the problem.

They cannot read and write as the app says payment date is due on a date but the website says something different. Try to cancel then they still bill you for the next month.

They almost never have signal coverage in smaller areas they only cater for the METRO'S.

I tried to use the network for work purposes but there is better network from Telkom and they even have signal during loadshedding which Rain clearly cannot afford.

Rain clearly doesn't have the staff to cope with the necessary requirements for an ISP.

Oh yes their TELEPHONE LINES just keep ringing and nobody seems to care to answer.

0
Replies (5)
Rain
Rain's reply28 Jan 2023, 18:15
Official
 
Hi  Gregory 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
GH
Gregory H's update28 Jan 2023, 19:00
Reviewer Update
Really?
In what millenium?

Only when you get bad reviews do you want to respond. Useless
GH
Gregory H's update28 Jan 2023, 19:50
Reviewer Update
You are the problem! No response from you unless you want your money. Most of the time your internet is off. Towers off not even when it is loadshedding. I use my rain when traveliing but no coverage only in the Metro (Johannesburg and Pretoria). Telkom is more reliable than your service. Will you pay me my money back for half the time that you are offline and have to rely on Telkom for my business?
GH
Gregory H's update28 Jan 2023, 20:10
Reviewer Update
Most of the time your internet is off. Towers off not even when it is loadshedding. Where? ALL OVER THE DAMN COUNTRY!!!!!
GH
Gregory H's update28 Jan 2023, 20:16
Reviewer Update
The internet is down during the day but when it comes to 6pm oh boy then there is no problem with connectivity!