Disgusting Pathetic Service from Rain

I've got 2 rain cards which are being used in 2 different provinces viz. Johannesburg and KZN respectively. We have been experiencing extremely poor wifi network on both the cards.

I contacted the customer service department who could only assist me through an online chat service, or so I thought.

I chatted to a Mr Tabo More who offered me absolutely no assistance but also cut me off after not answering my questions.

I then called again and was transfered to Mr More again by another person who probably also did not want to take on the responsibility.

Mr Tabo More then repeated the exact same no assistance quotes and cut me off once again.

I am extremely disappointed at the level of service received, that's if I could even call that service as all I've managed to do was waste alot of airtime.

Whoever provides the Rain Internet Service should spend more money training their agents as opposed to advertising a terrible network provider.

In fact, rather have Bots do the chatting.

Disgusted and not for long going to be loyal customer.