DISGUSTING

I HAVE PLACED AN ORDER ON SUNDAY I CALLED RAIN ON MONDAY TO CONFIRM DETAILS AS I DID IT ONLINE I WAS ASSURED ITS BEING PACKAGE AND WILL ARRIVE THE NEXT DAY I CALLED WEDNESDAY IT WAS SAID TO ME THAT MY ORDER IS WITH RAM CALLED RAM THEY HAVE NO ORDER CALLED THURSDAY GOT A REFERENCE NUMBER *** FROM SIPHO WHO TOLD ME THAT MY ORDER IS WITH THE COURIER HE IS CALLING HIS LOGISTICS HE WILL GET ME A WAYBILL NUMBER HE STILL DIDNT CALL ME BACK I CALLED AGAIN THIS MORNING REFERENCE NUMBER 503211 SPOKE TO SIBUSISO WHICH WAS THE ONLY PERSON THAT DESERVE 5 STARS AS HE WAS POLITE AND KNOWS EXACTLY HOW TO PROVIDE CUSTOMER SERVICE ,GOT A CALL FROM THE MANAGER YASEEN REFERENCE *** WHICH MENTIONED TO ME THAT HE WILL EMAIL LOGISTICS WITH REGARDS TO DELIVERY AND HE WILL REVERT BACK TO ME UPTIL THIS MOMENT NO FEEDBACK FROM THE MANAGER ,CALLED BACK AGAIN 3 HOURS LATER SPOKE TO PALESA GAVE ME THE SAME REFERENCE NUMBER *** HOWEVER ALL YOU COULD HEAR IN THE BACK GROUND IS LAUGHTER SHE SOUNDED LIKE SHE DOESNT EVEN WANT TO ASSIST ME , HOW CAN A COMPANY THATS TRYING TO GET A FOOT IN THE MARKET GIVE SUCH DISGUSTING SERVICES I THOUGHT OH WHAT A DEAL AS ITA A PLUG AND PLAY AS WELL SO YOU CAN MOVE IT AROUND HOWEVER THIS IS THE WORST EXPERIENCE I SPEND CLOSE TO 200 RAND ON AIRTIME JUST CALLING EVERY DAY HOLDING ON AND GETTING NO CLEAR ANSWERS ,IHEARD PPL COMPLAIN ABOUT BAD SERVICE BAD SIGNAL BUT I DIDNT KNOW ITS SO DISGUSTNG I DONT UNDERSTAND HOWYOU CAN EVEN HAVE ANY HAPPY CUSTOMERS THE OWNER OF THIS COMPANY NEED TO PUT HIS FOOT DOWN IF HE WANTS TO KEEP HIS BRAND ALIVE FOR YEARS TO COME YOU HAVE IMCOMPETENT STAFF