XS
Xolani S

1 reviews | Active since Nov 2023

21 May 2025, 21:01

Disgusting Customer Service

I am disgruntled and disgusted of Rain , Rain uses *****ulent tactics to de***** customers. I paid R1312.00 for my subscription which includes of course 4 Sim cards, this happen on the 15 May 2015 but my Sim cards were not reloeladed with airtime and data, I called Rain numerous times, initially I was informed that Rain no longer reload Sim cards which was new to me.The next person promised to reload Sim cards asap, as of now I have not received my airtime and data which I have paid for. Seriously I don't recommend Rain to anyone with this new **** that they are implementing. Come next month, I cancel my subcsription

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Replies (1)
Rain
Rain's reply22 May 2025, 07:50
Official
Hi Xolani,

Thank you for bringing data allocation query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.