JT
Jacob T
1 reviews | Active since Nov 2020
23 Feb 2021, 09:16
Disgusting customer service
Rain has the most disgusting customer service I've ever experienced, I wrote a review about their service and Mosa said a consultant would get back to me and they haven't done so. My internet has been suspended 3 times this month and the haven't resolved my issue
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Rain's replyOfficial
23 Feb 2021, 09:58Good morning Jacob.
I trust you are well
Please accept my humble apologies for the service that you have received thus far. I followed up on your ticket and the billing team is still working on it we apologize for the delay.
Kind Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far. I followed up on your ticket and the billing team is still working on it we apologize for the delay.
Kind Regards
Mosa
Rain's reply23 Feb 2021, 09:58
Official
Good morning Jacob.
I trust you are well
Please accept my humble apologies for the service that you have received thus far. I followed up on your ticket and the billing team is still working on it we apologize for the delay.
Kind Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far. I followed up on your ticket and the billing team is still working on it we apologize for the delay.
Kind Regards
Mosa