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t.j.thibeli t.j.thibeli

1 reviews | Active since Feb 2017

22 Feb 2021, 09:40

Disgusting customer service

Rain Internet provider has been cutting my internet for the 3rd time this month now, I've been complaining about this since the 10th of February. They customer service has been giving me the run around, they consults TASNEEM BAKER, CONFIDENCE KEUPILWE, JO ALLEN GOLIATH, THANDEKA(supervisor of call the center) all the people I have listed are all *****, they promised to call back they have never ever called me back. I have received horrible service from them

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Replies (1)
Rain
Rain's reply22 Feb 2021, 09:52
Official
Good morning 

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa