1 reviews | Active since Jun 2013
Disgusting and annoyed by the robotic responses
Fix my simcardπ₯΅π‘π€π‘π«π€¬π‘π€¬ππΊπΏπΉπ‘π‘ I have attached amounts you say I owe n your system hasn't updated yet it's a online payment which is supposed to reflect immediately.
Secondly even paid extra R50 which was not credited to my account as well.
Lastly I can't make calls from simcard ending with 3095, when i try to call the voice prompts says i owe. See attached minutes i have paid for the service that i cant utilize.
Rain has failed me more than 10times to open my line .
What is the solution cause I'm thinking to be reimbursed n cancel my contract n return your stuff it's not helping me cos I'm losing clients on my business .
Frustrated and annoyed client, ***
Got this from your so called support team , Hey there, Thanks for reaching out. Please note that this email address is only used for outgoing communications and is not actively monitored. For assistance, please call our support team on ***. Our support agents are available to assist you when you call. Thanks, rain
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
