Z
Zaahirah

1 reviews | Active since Sept 2023

07 Jan 2026, 13:40

Disgusting

Still waiting for my loop to be activated since Friday working From home bad experience worst customer service

0
Replies (6)
Rain
Rain's reply07 Jan 2026, 14:40
Official
Hi Zaahirah 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.

Regards,
rain.
Z
Zaahirah's update07 Jan 2026, 14:47
Reviewer Update
GNHGZAD3PC*** Serial no I keep hearing this since Friday which I find it hard to believe as no calls has been done
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Zaahirah's update07 Jan 2026, 15:47
Reviewer Update
I said on all calls that this is a matter of urgency as I work from home and I need this to be done but each time something different is being said. I don't know how difficult this is or what is happening this is really so frustrating

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Zaahirah's update07 Jan 2026, 15:48
Reviewer Update
Email address is *** contact number is ***
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Zaahirah's update07 Jan 2026, 17:55
Reviewer Update
I hope so

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Zaahirah's update08 Jan 2026, 13:54
Reviewer Update
It is a new day and this was said that it will be looked into as urgent yet very bad experience no one got back to me which means rain is not taking there customer service seriously, this is so disappointing really not happy wanted a r100 airtime already calling but no resolution I would want to be reimbursed for this immediately and I am taking this to other socials as well.