FF
Firdous F
1 reviews | Active since Mar 2017
20 Apr 2021, 10:03
DISGUSTED WITH SERVICES
just further update on initial post sent 06/04 . so today they delivered 5G modem only 20/04/2021 and now you expect me to pay for full services of the next month when we hardly made use of of service for the month of APRIL with additional expenses to accommodate not being able to use this uncapped sim please note in order for RAIN to reimburse me they need to cover the month of MAY as i had already covered APRIL without any use of this 4g SIMCARD . Your urgent response appreciated
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Rain's replyOfficial
20 Apr 2021, 10:23Hi Firdous,
Thank you for reaching out, satisfying our customers is very important. we have escalated the matter to our billing department and we will revert with feedback.
regards,
Rain.
Thank you for reaching out, satisfying our customers is very important. we have escalated the matter to our billing department and we will revert with feedback.
regards,
Rain.
Rain's reply20 Apr 2021, 10:23
Official
Hi Firdous,
Thank you for reaching out, satisfying our customers is very important. we have escalated the matter to our billing department and we will revert with feedback.
regards,
Rain.
Thank you for reaching out, satisfying our customers is very important. we have escalated the matter to our billing department and we will revert with feedback.
regards,
Rain.