cM
colin M
1 reviews | Active since Jul 2010
11 Jul 2025, 10:09
Disgusted service
I have logged a complaint two month ago and they promised to phone me with feedback and to date no feedback.
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
11 Jul 2025, 10:29Hi Colin
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply11 Jul 2025, 10:29
Official
Hi Colin
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
cM
colin M's updateReviewer Update
11 Aug 2025, 09:28You guys listed me for something that was canceled long ago and no one is taking resposebility at Rain.
cM
colin M's update11 Aug 2025, 09:28
Reviewer Update
You guys listed me for something that was canceled long ago and no one is taking resposebility at Rain.
cM
colin M's updateReviewer Update
11 Aug 2025, 10:00This was cancelled in 2022/23
The router was collected then.
I don't know if payment is up to date or outstanding as i don't have sight of seeing to your system.
it is unfortuate that i changed laptops and i don't have any emails or communication between myself and you.
The router was collected then.
I don't know if payment is up to date or outstanding as i don't have sight of seeing to your system.
it is unfortuate that i changed laptops and i don't have any emails or communication between myself and you.
cM
colin M's update11 Aug 2025, 10:00
Reviewer Update
This was cancelled in 2022/23
The router was collected then.
I don't know if payment is up to date or outstanding as i don't have sight of seeing to your system.
it is unfortuate that i changed laptops and i don't have any emails or communication between myself and you.
The router was collected then.
I don't know if payment is up to date or outstanding as i don't have sight of seeing to your system.
it is unfortuate that i changed laptops and i don't have any emails or communication between myself and you.
cM
colin M's updateReviewer Update
11 Aug 2025, 11:05I have said this before and still saying it now that the device was collected and i don't have it with me. Please track it as i was told that there's a tracker on the device. | | | Dear Colin Makwe
CCD Couriers confirm receipt of a collection request from rain.
Please follow this link to schedule your Collection Appointment:
https://secure-web.cisco.com/1d--n-U4xVItitdGzqEqHgcKLGZH0hgR_XP0IN0z8F8e3dBq985TELsK6YY46n2PsTEfszjL8T0BaE6Io71dy6UVXl0aIjWe5WR_l7M-82lzsdlGr3YKysIzci8WGabzSQNK1BAUpyaUKnV_I0cAuhcK3Ywj6zPHEOJ-KMLfJT6jYZnoEk3E7ZjD9Rg3qHZ6MSMkh6i63viMdubaYsQAGHYoP1C_lUosg3GMqyekEKz1g7vwgwb7raJOfi2yEW5b0Gy0mRINqXp6h3Hma_gduRijjAi2MxvDoslm5eFIqiPJW6i9mYIUC1wOTle6dc-96/https%3A%2F%2Fselfhelp.ccdcouriers.co.za%2Fselfhelp%2FAuthorization%3FRef%3D***-65D8695E-7D5C-4F1F-A20F-1B437843C1D6.
For more info call *** with Ref rnc514581.
Regards,
The CCD Team
| | |
CCD Couriers confirm receipt of a collection request from rain.
Please follow this link to schedule your Collection Appointment:
https://secure-web.cisco.com/1d--n-U4xVItitdGzqEqHgcKLGZH0hgR_XP0IN0z8F8e3dBq985TELsK6YY46n2PsTEfszjL8T0BaE6Io71dy6UVXl0aIjWe5WR_l7M-82lzsdlGr3YKysIzci8WGabzSQNK1BAUpyaUKnV_I0cAuhcK3Ywj6zPHEOJ-KMLfJT6jYZnoEk3E7ZjD9Rg3qHZ6MSMkh6i63viMdubaYsQAGHYoP1C_lUosg3GMqyekEKz1g7vwgwb7raJOfi2yEW5b0Gy0mRINqXp6h3Hma_gduRijjAi2MxvDoslm5eFIqiPJW6i9mYIUC1wOTle6dc-96/https%3A%2F%2Fselfhelp.ccdcouriers.co.za%2Fselfhelp%2FAuthorization%3FRef%3D***-65D8695E-7D5C-4F1F-A20F-1B437843C1D6.
For more info call *** with Ref rnc514581.
Regards,
The CCD Team
| | |
cM
colin M's update11 Aug 2025, 11:05
Reviewer Update
I have said this before and still saying it now that the device was collected and i don't have it with me. Please track it as i was told that there's a tracker on the device. | | | Dear Colin Makwe
CCD Couriers confirm receipt of a collection request from rain.
Please follow this link to schedule your Collection Appointment:
https://secure-web.cisco.com/1d--n-U4xVItitdGzqEqHgcKLGZH0hgR_XP0IN0z8F8e3dBq985TELsK6YY46n2PsTEfszjL8T0BaE6Io71dy6UVXl0aIjWe5WR_l7M-82lzsdlGr3YKysIzci8WGabzSQNK1BAUpyaUKnV_I0cAuhcK3Ywj6zPHEOJ-KMLfJT6jYZnoEk3E7ZjD9Rg3qHZ6MSMkh6i63viMdubaYsQAGHYoP1C_lUosg3GMqyekEKz1g7vwgwb7raJOfi2yEW5b0Gy0mRINqXp6h3Hma_gduRijjAi2MxvDoslm5eFIqiPJW6i9mYIUC1wOTle6dc-96/https%3A%2F%2Fselfhelp.ccdcouriers.co.za%2Fselfhelp%2FAuthorization%3FRef%3D***-65D8695E-7D5C-4F1F-A20F-1B437843C1D6.
For more info call *** with Ref rnc514581.
Regards,
The CCD Team
| | |
CCD Couriers confirm receipt of a collection request from rain.
Please follow this link to schedule your Collection Appointment:
https://secure-web.cisco.com/1d--n-U4xVItitdGzqEqHgcKLGZH0hgR_XP0IN0z8F8e3dBq985TELsK6YY46n2PsTEfszjL8T0BaE6Io71dy6UVXl0aIjWe5WR_l7M-82lzsdlGr3YKysIzci8WGabzSQNK1BAUpyaUKnV_I0cAuhcK3Ywj6zPHEOJ-KMLfJT6jYZnoEk3E7ZjD9Rg3qHZ6MSMkh6i63viMdubaYsQAGHYoP1C_lUosg3GMqyekEKz1g7vwgwb7raJOfi2yEW5b0Gy0mRINqXp6h3Hma_gduRijjAi2MxvDoslm5eFIqiPJW6i9mYIUC1wOTle6dc-96/https%3A%2F%2Fselfhelp.ccdcouriers.co.za%2Fselfhelp%2FAuthorization%3FRef%3D***-65D8695E-7D5C-4F1F-A20F-1B437843C1D6.
For more info call *** with Ref rnc514581.
Regards,
The CCD Team
| | |
cM
colin M's updateReviewer Update
11 Aug 2025, 11:09nope.
cM
colin M's update11 Aug 2025, 11:09
Reviewer Update
nope.
cM
colin M's updateReviewer Update
11 Aug 2025, 13:19 One of the couriers from your team came to pick up the router from my house. You can definitely trace it back to my email address at that time. I will not pay R4K for your negligence. I am sorry but I cannot accept this.Kindly conduct a thorough investigation and get back to me. It's completely uncapable. Please get one of your seniors to phone me or send me your contact numbers
cM
colin M's update11 Aug 2025, 13:19
Reviewer Update
One of the couriers from your team came to pick up the router from my house. You can definitely trace it back to my email address at that time. I will not pay R4K for your negligence. I am sorry but I cannot accept this.Kindly conduct a thorough investigation and get back to me. It's completely uncapable. Please get one of your seniors to phone me or send me your contact numbers
cM
colin M's updateReviewer Update
11 Aug 2025, 15:42Hi
As i mentioned that i changed laptops and i don't have the email. There needs to be some sort of communication that leads to the router being collected as i don't have the rooter anymore, and i am not staying at that address anymore. Someone at Rain knows where the device is.
I vividly remember the guy that came to set it up saying "it can be traced when ******" why can't you guys trace it? Was the device active all the time? and the same person that came to instal it was the same person that came to remove it, i am sure your records can show who was the person.
As i mentioned that i changed laptops and i don't have the email. There needs to be some sort of communication that leads to the router being collected as i don't have the rooter anymore, and i am not staying at that address anymore. Someone at Rain knows where the device is.
I vividly remember the guy that came to set it up saying "it can be traced when ******" why can't you guys trace it? Was the device active all the time? and the same person that came to instal it was the same person that came to remove it, i am sure your records can show who was the person.
cM
colin M's update11 Aug 2025, 15:42
Reviewer Update
Hi
As i mentioned that i changed laptops and i don't have the email. There needs to be some sort of communication that leads to the router being collected as i don't have the rooter anymore, and i am not staying at that address anymore. Someone at Rain knows where the device is.
I vividly remember the guy that came to set it up saying "it can be traced when ******" why can't you guys trace it? Was the device active all the time? and the same person that came to instal it was the same person that came to remove it, i am sure your records can show who was the person.
As i mentioned that i changed laptops and i don't have the email. There needs to be some sort of communication that leads to the router being collected as i don't have the rooter anymore, and i am not staying at that address anymore. Someone at Rain knows where the device is.
I vividly remember the guy that came to set it up saying "it can be traced when ******" why can't you guys trace it? Was the device active all the time? and the same person that came to instal it was the same person that came to remove it, i am sure your records can show who was the person.