LS
Lizelle S

1 reviews | Active since Jul 2020

21 Jul 2020, 12:07

Disgust

Even after my 2nd complain on Hello Peter and with your confirmation that someone will get back to me - nothing has changed, nobody from RAIN even bothered to contact me - Rain Internet Service Provider's reply: 17 Jul 2020, 20:11

Hi Lizelle

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards Fattima

I simply have no words to describe my utter frustration and disgust at what must be the worst company and most disgusting non-existent customer service I have ever encountered, but yet they continue to take people's money without providing the service they promise - that equals theft and breach of contract - so now I guess I will receive another promise to be contacted, which will never, happen just like the previous empty promises.....

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Replies (1)
Rain
Rain's reply21 Jul 2020, 13:02
Official
Hi Lizelle

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note Cassey will be in contact with you.

Stay safe .

Regards
Fattima