JM
Joyce M

1 reviews | Active since Nov 2013

01 Jul 2020, 16:49

Disgruntled subscriber

Why must they debit my account for the second time while I've terminated my contract with them...This is so annoying because in these trying times I really need my money,my two months subscription.You call them they'll send u lousy emails without returning my money..I cancelled my contract with them in May 2020 they billed me for the month of June and today they billed me again the amount of R447.Iam really loosing patience with these people from Rain.Rain sucks in doing business with people hence the cancelation..

0
Replies (1)
Rain
Rain's reply01 Jul 2020, 16:57
Official
Hi Joyce

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Fattima