DISGRUNTLED CUSTOMER WHO WILL NOT GIVE UP

This is the third review I am writing regarding Rain Network. I am escalating to the Consumer Council. They acknowledge my complaint but empty promises, they don't contact me, and they are so insincere and ********* in how they conduct business. We have spent hours on the phone with them, NO HELP. PLEASE DON'T SIGN FOR ANY RAIN NETWORK CONTRACT. We are struggling to get our refund, they debited the account after we had cancelled and they agreed and terminated our service.