DISGRUNTLED CUSTOMER

UNNECESSARY DEBIT ORDER AFTER CANCELLATION We have been trying to cancel our RAIN account due to financial constraints. We cancelled the account in February 2024 and end of the month were we debited. The services were terminated during March as we had no access to the Internet as a result of the cancellation. To our surprise we were debited again now in March. Upon enquiry we were informed that " we were debited in March for February services" however our account shows contrary to their explanation. All that we want is our money back debited in March which is R739.