CM
Cindy M
1 reviews | Active since Apr 2022
25 Nov 2024, 09:22
Disgruntled
I requested cancellation via WhatsApp ever second day for a whole month as you can never get through to them telephonically. None the less it was never done. I then got a phone call about me not paying, the lady advised she would get the cancellation department to call me and find out what their WhatsApp line is actually for cause it's basically null and void. I am yet to have anyone contact me and still can't get through to them telephonically.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
25 Nov 2024, 10:05Hey Cindy M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing/ cancellation query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing/ cancellation query and will be in touch to assist further.
Regards,
rain.
Rain's reply25 Nov 2024, 10:05
Official
Hey Cindy M,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing/ cancellation query and will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing/ cancellation query and will be in touch to assist further.
Regards,
rain.
CM
Cindy M's updateReviewer Update
25 Nov 2024, 10:12Give me a number and I will forward the screenshots to you via WhatsApp
CM
Cindy M's update25 Nov 2024, 10:12
Reviewer Update
Give me a number and I will forward the screenshots to you via WhatsApp
CM
Cindy M's updateReviewer Update
25 Nov 2024, 10:13I am not paying anything as I did my due diligence in cancelling, your incompetence I will not be held liable for.
CM
Cindy M's update25 Nov 2024, 10:13
Reviewer Update
I am not paying anything as I did my due diligence in cancelling, your incompetence I will not be held liable for.
CM
Cindy M's updateReviewer Update
25 Nov 2024, 10:22How can a social media department do a so called investigation in 2 min, that's how long it took for your second email telling me I owe you money. Please man you all like trying to insult people's intelligence don't you? Give me a email address and I will gladly send you my proof. Also come fetch your router today still or it's going in the bin with the ******* on Wednesday
CM
Cindy M's update25 Nov 2024, 10:22
Reviewer Update
How can a social media department do a so called investigation in 2 min, that's how long it took for your second email telling me I owe you money. Please man you all like trying to insult people's intelligence don't you? Give me a email address and I will gladly send you my proof. Also come fetch your router today still or it's going in the bin with the ******* on Wednesday