DS
Debora S
1 reviews | Active since Jan 2021
30 Jan 2021, 11:05
Disgruntled
We just got the sms that our sim card is connected. I'm getting a connected without internet. We had problems ricaing due to facial recognition and it not being able to read the date on the proof of address. We paid for this service 5 days ago.
Not at all impressed
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
30 Jan 2021, 11:56Good morning Debora
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply30 Jan 2021, 11:56
Official
Good morning Debora
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
DS
Debora S's updateReviewer Update
30 Jan 2021, 14:27Thank you after much todo, I discovered that I need to change APN settings. I got help from a friend and its finally on. Sorry I was so frustrated after face recognition problems and the system not being able to read the date on proof of address.
DS
Debora S's update30 Jan 2021, 14:27
Reviewer Update
Thank you after much todo, I discovered that I need to change APN settings. I got help from a friend and its finally on. Sorry I was so frustrated after face recognition problems and the system not being able to read the date on proof of address.