NB
Nasiphi B

1 reviews | Active since Mar 2023

27 Mar 2023, 16:16

Disgraceful Service

Absolutely disgusted by their service offering, got my router today and not a single green light has come on the router only two white ones, and I tried to contact them via “contact support” but no has gotten back to me yet, it’s only been a day and I’m already regretting the decision to go with Rain.

0
Replies (4)
Rain
Rain's reply27 Mar 2023, 16:20
Official
Hi Nasiphi.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
NB
Nasiphi B's update27 Mar 2023, 16:25
Reviewer Update
My router is “the zero” and I can’t even connect to it, it says unable to connect.
NB
Nasiphi B's update27 Mar 2023, 16:32
Reviewer Update
What should I do now?
NB
Nasiphi B's update27 Mar 2023, 19:38
Reviewer Update
Thank You, I’m finally connected.