NR
Nigel R
1 reviews | Active since Jun 2011
15 Sept 2025, 16:52
Discount promised but not loaded
Why do I have to ask for my discount every month? Please load discount as promised already going forward from July 2025. If discount is not loaded today, I will take the matter to ICASA and CPA. I am really frustrated of asking credits every month like this month again??? Please sort out today and send me confirmation that discount has been loaded permanent to my email *** I have sent proof of the hello peter complaint today and nothing has been done?? Please check proof sent with the subject "Discount Nigel Roets" sent to *** where you promised discount has been loaded going forward from July 2025 already
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Rain's replyOfficial
15 Sept 2025, 17:20Hi Nigel
Thank you for bringing your complaint to our attention
As discussed, this afternoon, we have received the email
and the matter is being looked into. Kindly advise if there
is anything else we can assist you with
Regards
Rain
Thank you for bringing your complaint to our attention
As discussed, this afternoon, we have received the email
and the matter is being looked into. Kindly advise if there
is anything else we can assist you with
Regards
Rain
Rain's reply15 Sept 2025, 17:20
Official
Hi Nigel
Thank you for bringing your complaint to our attention
As discussed, this afternoon, we have received the email
and the matter is being looked into. Kindly advise if there
is anything else we can assist you with
Regards
Rain
Thank you for bringing your complaint to our attention
As discussed, this afternoon, we have received the email
and the matter is being looked into. Kindly advise if there
is anything else we can assist you with
Regards
Rain