Disconnected WIFi however there's enough money in my account with no way of contacting the service provider to reconnect!!!!

Please can Rain service urgently advice how to i get in contact with you?? I have been disconnected since the 1st of November however there's enough qmoney in my bank account!! My daughter is busy with her final exams for her matric year and she needs to use the internet however Rain is failing me, im failing my daughter and this is not acceptable at all!!! I urgently need your assistance by reconnecting me ASAP please?????

Disappointed Customer

Yvonne Nungu