DISCONNECTED FOR 4 DAYS ON 5G UNLIMITED vs UNHELPFUL/RUDE SUPPORT

Have been discounted and unable to have internet for 4 days now on the Rain 5G unlimited. Have spent more on airtime and data trying to reach out to them over the past days and today only to be given excuses and uncer*****y. Support is rude and not helpful at all, with each call made to support the reply is “the issue has escalated to higher enquiries, will give you a call back shortly” as I type this I’m still waiting to be called back. Have asked for my subscription to be cancelled since they are not when my disconnection will be resolved was told they cannot cancel my subscription as they do not have my details, have reached out to them on Twitter and nothing happened. Rain is by far the worst internet provider in SA, I wouldn’t recommend it on my worst enemies. Actually rated them a zero star.