TD
Thandeka D

1 reviews | Active since Sept 2023

14 Oct 2023, 10:09

Disconnected every weekend

I don't understand why every weekend our wifi gets cut off when it's clear that account ***3 is up to date with our payments. When we call your offices we don't get assistance we send emails no response. I strongly recommend that people not use this company, all you will get is headache and problems every week.

0
Replies (3)
Rain
Rain's reply14 Oct 2023, 10:21
Official
Hi Thandeka Dzimbanete

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain. 
TD
Thandeka D's update14 Oct 2023, 13:23
Reviewer Update
How long does it take to connect our wifi? Why must we be punished for your incompetence, I might as well take my money to MTN because you don't give a damn about your clients. Thanks for nothing
TD
Thandeka D's update15 Oct 2023, 09:05
Reviewer Update
So I wake up again this morning and it's still the same issue, do you guys take us seriously, is this some kind of a joke to you. Why is our wifi switched off again?