TD
Thandeka D
1 reviews | Active since Sept 2023
14 Oct 2023, 10:09
Disconnected every weekend
I don't understand why every weekend our wifi gets cut off when it's clear that account ***3 is up to date with our payments. When we call your offices we don't get assistance we send emails no response. I strongly recommend that people not use this company, all you will get is headache and problems every week.
Helpful (0)
Replies (3)0
Replies (3)Rain's replyOfficial
14 Oct 2023, 10:21Hi Thandeka Dzimbanete
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
Rain's reply14 Oct 2023, 10:21
Official
Hi Thandeka Dzimbanete
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap.
Thank you. rain.
TD
Thandeka D's updateReviewer Update
14 Oct 2023, 13:23How long does it take to connect our wifi? Why must we be punished for your incompetence, I might as well take my money to MTN because you don't give a damn about your clients. Thanks for nothing
TD
Thandeka D's update14 Oct 2023, 13:23
Reviewer Update
How long does it take to connect our wifi? Why must we be punished for your incompetence, I might as well take my money to MTN because you don't give a damn about your clients. Thanks for nothing
TD
Thandeka D's updateReviewer Update
15 Oct 2023, 09:05So I wake up again this morning and it's still the same issue, do you guys take us seriously, is this some kind of a joke to you. Why is our wifi switched off again?
TD
Thandeka D's update15 Oct 2023, 09:05
Reviewer Update
So I wake up again this morning and it's still the same issue, do you guys take us seriously, is this some kind of a joke to you. Why is our wifi switched off again?
