Disconnected after payment! Then asked to Pay AGAIN!

Not happy with the rain service ESPECIALLY as an old customer!

Since I paid as per usual on the 25th of June 2025, I have encountered countless problems with my Rain connection; from it cutting out by itself while in use, to now COMPLETELY NO ACCESS TO INTERNET and being asked for authentication to access it. The way that my issue has been handled and escalated is by sending me a WhatsApp message saying that I'm in ARREARS! when I paid and I doubled checked with my bank and the amount has been paid in! I don't understand what's going on with Rain this month but it's an absolute nightmare! Can it be sorted in the right manner ASAP as it is now affecting everything that resolves around connectivity in my household!