Disconnect on payment date - Again

I have complained about this before and was told that "it should not happen". But once again my service has been suspended on the day my payment is due. IT IS THE 15TH OF THE MONTH UNTIL 23:59:59 AND I WILL HAVE MADE PAYMENT BY THEN!!! IN ESSENCE, WHAT YOU ARE DOING IS ********ING*** SERVICE TIME FROM ME, BECAUSE I'LL BET I WON'T BE REBATED THE HOURS I'M DISCONNECTED, BECAUSE IT SEEMS RAIN DON'T UNDERSTAND EVEN THE BASICS OF BUSINESS DAYS. Small wonder you don't understand "service" either then.

GET!!! YOUR!!! ACT!!! TOGETHER!!!