MS
Marinda S
1 reviews | Active since Jun 2024
27 Jun 2024, 12:42
Disappointing service
I bought top up data for my rain mobile sim on 26/06/2024 at 8:09. Payment was done immediately. Today, 27/06/2024 12:30 I called the call centre and now I must send proof of payment. Why offer the service if you cannot deliver. I am very disappointed. I still did not get the pre paid data that I've paid for more than 24hours ago.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
27 Jun 2024, 12:54Hi Marinda,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply27 Jun 2024, 12:54
Official
Hi Marinda,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MS
Marinda S's updateReviewer Update
27 Jun 2024, 15:22Thank you, proof of payment send to ***
MS
Marinda S's update27 Jun 2024, 15:22
Reviewer Update
Thank you, proof of payment send to ***