SM
Shelley M
1 reviews | Active since Jul 2020
01 Jul 2020, 15:12
Disappointing Service!!!
Really disappointing service to say the least! I have paid for a service which I have not received. I have tried contacting you numerous times but NO ONE gets back to me. Can someone please contact regarding a refund.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
01 Jul 2020, 15:27Hi Shelly
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Rain's reply01 Jul 2020, 15:27
Official
Hi Shelly
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
SM
Shelley M's updateReviewer Update
06 Jul 2020, 13:04Hi Fattima,
You sent me this last week Wednesday:
"A rain agent will respond to your query within 24-48 hours. Your reference number is ***."
I am still waiting for someone to call me back.............................
You sent me this last week Wednesday:
"A rain agent will respond to your query within 24-48 hours. Your reference number is ***."
I am still waiting for someone to call me back.............................
SM
Shelley M's update06 Jul 2020, 13:04
Reviewer Update
Hi Fattima,
You sent me this last week Wednesday:
"A rain agent will respond to your query within 24-48 hours. Your reference number is ***."
I am still waiting for someone to call me back.............................
You sent me this last week Wednesday:
"A rain agent will respond to your query within 24-48 hours. Your reference number is ***."
I am still waiting for someone to call me back.............................
SM
Shelley M's updateReviewer Update
08 Jul 2020, 21:43It has now been a week with still no word from your company.
SM
Shelley M's update08 Jul 2020, 21:43
Reviewer Update
It has now been a week with still no word from your company.