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SR
Selwyn R

1 reviews | Active since Nov 2009

27 Oct 2024, 15:02

Disappointing service

Still waiting for my tickets to be resolved. And now I can't log another because of that

0
Replies (7)
Rain
Rain's reply27 Oct 2024, 15:48
Official
Hi Selwyn,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We will be in contact shortly to assist.


Regards,
rain.
SR
Selwyn R's update27 Oct 2024, 16:07
Reviewer Update
Endless problems since I moved to 60mb.
Network sometimes still on 30mb.
Upload speed has not improved. Constantly dropping.
Worse part is that I get no response on my tickets
SR
Selwyn R's update27 Oct 2024, 16:10
Reviewer Update
And now I can't connect on 5ghz from my phone
Rain
Rain's reply27 Oct 2024, 21:31
Official
Hi,

Thank you for taking our call. As per our telephone conversation, please monitor your connection and revert to us should you require further assistance.

Regards,
rain.
SR
Selwyn R's update27 Oct 2024, 22:02
Reviewer Update
Thanks
Still not getting my 60mb though
SR
Selwyn R's update05 Nov 2024, 17:04
Reviewer Update
This was fine for a few days. Now it's back to being slow again
SR
Selwyn R's update06 Nov 2024, 18:12
Reviewer Update
Done as requested
Still the same