Disappointing! Rather keep traditional Fiber Lines!

Firstly, there was no connection, now I get some connection with a LAN cable but that requires me to play musical router and keep moving it around. I cannot login to actually configure the wifi, so I have not be able to use that since I received it 24 hours ago. The signal is horrific and it is the slowest connection with a cable, my phone can actually hotspot better. I am shocked I live a kilometer from the RAIN offices and have this coverage! At this stage, if it is not fixed, I want to cancel after 48 hours of no usage and stick to my fiber line that ACTUALLY WORKS!