Disappointing & Frustrating internet connection and service

After purchasing the Rain month to month package, the SIM activation was rather frustrating but I overlooked that. The internet connection was super slow and thereafter I had no connection. Considering the number of people working from home this was frustrating and unacceptable. After having no feedback for more than week I cancelled the, requested a refund. Linray contacted me after three weeks and he was superb. He was understanding, empathetic and exceptionally helpful. My refund has already been processed with a few calls and emails from him checking on whether I have received my refund. So just to clarify that ⭐ is specifically for Rain as an internet service provider, which is one too many.

Linray however gets ⭐⭐⭐⭐⭐