sM
salome M

1 reviews | Active since Oct 2019

04 Oct 2023, 15:46

disappointed with the service they provide

i have 2 months paying the account before time via EFT to my surprise the rain still debit my account and it does this each day and this is causing my account to have unpaid debit orders which are affecting my credit score and this unpaid debit i am the one paying them in the bank.

0
Replies (3)
Rain
Rain's reply04 Oct 2023, 15:53
Official
Hi salome

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
sM
salome M's update04 Oct 2023, 16:15
Reviewer Update
spoke with Abdul Hakim with a *** at 15h57 he explained how rain has every right to come in my account and do what it pleases. disappointed yet again
sM
salome M's update05 Oct 2023, 14:50
Reviewer Update
It seems that rain does not allow customers to complain after my review yesterday, boom today I found myself without internet access and on my account it says I am in areas. Even if I did make a payment