Disappointed

Item: Rain
Rating: 1
Author: Lancelot M

I have a problem with rain. When I change my payment method I get charged R1 and it is never reversed. My understanding that this charge was to verify my account and then it will get reversed. This is not the first time. I need them to contact me and tell me why they do it this way.

Helpful (0)

Replies (2)

Lancelot M's updateReviewer Update

14 Jun 2025, 08:42

And also after I have changed my payment method it is not updated and yet the charge stands.

Lancelot M's update14 Jun 2025, 08:42

Reviewer Update

And also after I have changed my payment method it is not updated and yet the charge stands.

Rain's replyOfficial

14 Jun 2025, 09:34

Hi Lancelot,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your query, and we're looking into the matter

Regards,
rain.

Rain's reply14 Jun 2025, 09:34

Official