Disappointed

I have had no connection. Numerous phone calls later still nothing. Speaking to an agent does not really help as (a) call gets disconnected when half way through a sentence (b) noise level in background so bad with people shouting that the agent can not hear you and you are exposed to whatever is happening in the background. I have mysteriously been placed on a tower that is 10,8 km away thus no Internet (explanation I was given) considering it was fine till Wednesday evening when things started going pear shaped. Apparently technical will look at it and guess what - NOTHING I am still not on the network. Tried calling this morning AGAIN - 12 times to be exact - no reply. Good grief guys you really need to up your game - do not come up with hairy fairy excuses - resolve issues immediately otherwise you are going to keep getting bad reviews.