TM
Theo M

1 reviews | Active since Jul 2022

27 Oct 2024, 21:02

Disappointed!!!

Dear Rain

We work from home, have kids who learn from home and some writing exams and need internet to study.

Do you think it’s fair that Douglasdale doesn’t have connectivity for the past 2 weeks and you can’t tell us the turnaround time?

Can you really do the job we pay monthly fees for? Fix the problem and provide us with the service.

0
Replies (1)
Rain
Rain's reply27 Oct 2024, 21:12
Official
Hi Theo,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your connection trouble, and we'll be in contact soon.

Regards,
rain.