Disappointed customer Rain is Billing customers after cancelling

Rain has became the most disappointing network service at this moment

Being a happy customer for 9years I started experiencing bad network service in Nov 2024 and decided to upgrade to Rain pro 101 in feb 2025 the service was terrible and a waste of time and money had no network for that month and decided to cancel for some reason Rain is still billing…. With non stop calling them no one can assist me And refuse to call back I’m so disappointed in them because I was supposed to asked for a refund due to bad network since Nov2024… but now they billing me… this is so unfair and wrong Unacceptable and how many people is going through this pure ****mers