T
Thando

1 reviews | Active since Jan 2026

19 Jan 2026, 13:22

Disappointed customer..

Rain just like Telkom they are using useless couriers and they don't care. My order was supposed to be delivered last Friday, till now im still waiting (no communication from both the courier and Rain), I contacted rain and I was told im being transferred to their support team, 2 hours later, still to response from Rain..mind you we take day off when we wait for this deliveries for them not to show up not even a call or sms to say they nolonger coming, just silence... very disappointed..

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Replies (2)
Rain
Rain's reply19 Jan 2026, 16:50
Official
 Hi Thando,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain. 
T
Thando's update20 Jan 2026, 15:06
Reviewer Update
Thank you so much for addressing my issue with the courier, I have received my order today.