Disappointed customer

I cannot be calling every other month shouting and screaming my lungs out about the change date of payment 3/4 months ago and I’ve been having to deal with such month in month out whereas I took it upon myself to inform that I’ll be changing payment dates due to personal reasons and they assured me that it has been changed but every month I have to deal with the same problem.

This is very much disappointing and frustrating as at some point it affected my work as I use the Wi-Fi for work as well. This can’t be a problem I’ll have to deal with every month. I honestly cannot be frustrated every month when I’m assured every month that my payment has changed but come the next month I wake up to so much frustration.

I am not happy at all let alone impressed as to how I’ll have to like I’m not given what I request, people can’t deliver but they leave me in so much frustration.