Disappointed

rain South Africa I didn't think I'll have to resort to this platform but here I am. I've lodged a complaint everyday since Saturday the 20th to date. That WiFi has been disabled, your workers have attended to the problem and left it unsolved. One even dropped the phone whilst I was talking to them. Saddest part is that I've paid for my subscription @R649 and I am still without connection. I've requested that the device be replaced but no one has responded to my request. At this stage I have paid for a service that I am not using. If I cannot get the service I paid for rather refund me my money and I look for another service provider.