VR
Vonel R

1 reviews | Active since Feb 2021

04 Feb 2021, 07:42

disappointed and upset

I paid via a debit for this sim card on Tuesday morning 02/02/2021 ricard it successfully online however the sim does not work i change the apn and everything still noting made over 10 calls to the call center logged over 5 complaints all with reference numbers no one seems bothered to help so I want a full refund immediately i don't want help just a refund and I never want to deal with rain again!!!!!!!!

0
Replies (3)
Rain
Rain's reply04 Feb 2021, 08:03
Official
Good morning Vonel

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

VR
Vonel R's update04 Feb 2021, 08:40
Reviewer Update
I will be waiting for a refund a full refund or I will be taking further action it took a review on hellopeter for a respond so unfortunately you guys lost my trust.
VR
Vonel R's update04 Feb 2021, 12:18
Reviewer Update
it's been three hours since my post im still waiting for someone to contact me what did you people lie because I posted here