1 reviews | Active since Feb 2022
Disappointed and disgusted
I called Rain Support on 02/06/22 around 12H00 to ask for assistance for my Router. I spoke to a Lola Magadla who was impatient during our conversation and ended up arguing with me and words were exchanged. I was extremely shocked that a call center agent can have the nerve to argue with a customer ???Telling me that I can do whatever suits me, What's worse is that she had the nerve to call me on my private phone and threatened me. I am really disappointed and disgusted by Rain's call Center agent. I will let other potential customers not to use Rain service because rudeness is what you'll receive when you need assistance. As I write this review I'm browsing other network providers who might be able to render better services to their clients.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
