MM
Mzimasi M

1 reviews | Active since Apr 2023

18 Apr 2023, 14:18

Disappointed!!!!!

Terrible service experienced with rain agents with their nonchalant attitude.

M Rain has been giving me issues since 24 of March. I have phoned rain repeatedly with no assistance to resolve the issue. They did a Sim swap for me and the issue did not change.

The last person I spoke to couldn't be bothered, she did not care at all and told me to move to 5G.

I have cancelled my rain subscription. just thought you should know how terrible you are.

0
Replies (5)
Rain
Rain's reply18 Apr 2023, 14:21
Official
Hi Mzimasi.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
MM
Mzimasi M's update18 Apr 2023, 15:05
Reviewer Update
172 J.B Marks Road Bulwer

MM
Mzimasi M's update18 Apr 2023, 15:35
Reviewer Update
No, I stay across from the Hospital.
I have done all the things mentioned on the instructions.

The network connects, but I get a " No Internet " error message.

I will attempt again when I get home as the Sim card is in a pocket router.
MM
Mzimasi M's update18 Apr 2023, 17:22
Reviewer Update
Hi,
It is working now.
I had asked one of the agents if I needed to capture an APN and they said no.

Thank you for your assistance.


How do I abort my request for my SIM to be cancelled??
MM
Mzimasi M's update18 Apr 2023, 18:17
Reviewer Update
Please ignore " How do I abort my request for my SIM to be cancelled?? " I found where to do it on the website.

Tank you for your assistance.