Disappointed

Okay, i guess i was too quick to give Rain a good review. But now i dont understand how they running a business if we are not able to call them The lady that assisted me the weekend was good.. But i begged that they dont switch off my wifi and i will go to the bank on the weekend to sort everything out - of with i did, all is sorted on my side.. Im told there will be an option on my profile that says "pay now"i dont have that option and im not given banking details. but now my wifi is disconnect - how does on contact them as i have been wanting to make payment!! this is very frustrating now.. they can just tell me they dont need my money and i will register with another service provider :-( Im dissapointed today