ES
Emma S

1 reviews | Active since Oct 2024

01 Oct 2024, 19:13

Disappointed

I've made payment arrangements with Rain last week that they must shift my payment date to the 4th October cause I have a funeral to prepare for and sms confirmation was send to me the very same day that payment will be debit on the 4th... boom today 2 debit orders r went thru...... I'm really disappointed with Rain at this moment

0
Replies (2)
Rain
Rain's reply01 Oct 2024, 19:56
Official
Hey Emma S,

Thank you for bringing this to our attention, we're sorry to hear that this has been your experience. We're looking into the billing query and we will be in touch to assist further.

Regards,
rain.
ES
Emma S's update02 Oct 2024, 16:10
Reviewer Update
Thanks a lot Rain team... apology accepted ... and effort taken to settle the matter... 🩵